Hero Booking Info

Booking Information

Booking tickets couldn't be easier and don't forget to find out about our special group offers!

  • Box Office

    023 8065 2333

    Monday - Saturday: 10am to 3pm

    If you have any specific access requirements or additional queries on booking for an event, a member of the team will get back to you shortly.

  • Buy A Membership

    Join our family with Friend memberships! With early booking perks and discounts across both our venues, you will support us to continue our varied programme of work. 

    Become A Member
  • Make A Donation

    We need your support to continue providing creative opportunities to our local community.

    Donate

Groups & Educational bookings

Whether you're planning a family outing or a work social, we ensure a smooth experience. Enjoy discounted ticket prices for groups of 10 or more on selected shows, with discounts automatically applied for online bookings (up to 20 tickets).

Our friendly Box Office team is here to assist with your booking, arrange flexible payment schedules, and accommodate individual payments for group bookings.

Booking Info Groups

Concessions

Unless stated, concessions for our professional programme are available for:

  • Students
  • NHS Staff
  • Armed Forces
  • Over 60s
  • Wheelchair Users
  • Registered Disabled
  • Under 16s

If concessions are available for an event they will be available to book online. You may be asked for proof of identity to check the validity of the e-ticket. 

E-Tickets

Your tickets will be delivered as an e-ticket to the email address you have provided. We recommend adding your mobile number to your account so we can also text your tickets the day before.

Your e-ticket does not have to be printed, just show them on your smart device at the Theatre. If you can't find your tickets, they can be downloaded from your account at anytime, just login and click on E-ticket. You may be asked for proof of identity to check the validity of the e-ticket. Unauthorised duplication of your e-ticket may prevent admittance to the event.


Babes in arms

On selected performances, children under 10 months of age, who are able to sit on a parent/guardian's lap during the performance, can attend for free, otherwise a separate seat is required and standard ticket charges apply.


Ticket fees

Each ticket price (unless otherwise stated) includes a levy to support our building and activities. We do not charge a booking fee.


Payment methods

We accept payment by cash, cheque, MasterCard or Visa (debit or credit). We also accept The Point and The Berry Theatre gift tokens for sales which can be made online via your account, in person or over the phone.

Please make cheques payable to: Eastleigh Borough Council.


Reservations, exchanges and returns

We can hold reserved tickets for three working days (21 days for group bookings) after which we will contact you to confirm or release your tickets. Reservations will not be taken 48 hours before a show.

Tickets are non-refundable but can be changed for another performance of the same show incurring an administration fee of £2.50 on the condition that we are contacted at least 48 hours before the performance. In the unlikely event that the performance you have booked for is cancelled or rescheduled, you are entitled to a refund of the price paid.

Booking Terms & Conditions